"Amazing, how much gut feeling and reality differ"
Why the design studio Visum Design relies on automatic time tracking – Interview with Owner Pierre de Senarclens
Hi Pierre. What is your job – and what does Visum Design specialize in?
Pierre: I am a visual designer. With Visum Design I offer graphic, corporate design, web, film and animation.
Why are accurate times important to you?
Pierre: When it comes to billing my work, it's important for me to keep an accurate track of my efforts. Especially with creative work, it's important to see how much time goes into the design process, for example - something that many clients can't comprehend - and therefore often don't believe me.
What problem did you have with time tracking?
Pierre: Usually, when I start a job, I create a proposal and charge for my efforts according to that estimate. However, with the clients where I am allowed to charge by the hour, I always charged my hours a bit "by instinct" (unless I wrote them down by hand - which I rarely did). In this respect, my invoices were always somewhat imprecise, which gave me an uncomfortable feeling.