Hi Hermann. What is your job at neue kommunikation - and what kind of company are you?
Hermann: I am the owner, managing director and head of creation and new business. nk neue kommunikation GmbH specializes in b2b communication with a 3-level distribution channel. We are active in the areas of building, living, housing and in the area of boutique law firms with 100 or more employees.
Why are exact times important to you?
Hermann: We calculate resources and costs on a project basis, so it is important to record every task, no matter how small. This allows the calculation to be checked retrospectively and any adjustments to be made in the process.
What problem did you have with time tracking?
Hermann: The time recording in Troi is too cumbersome, they have recently added a clock to run with, but with our project managers the day is so defragmented that it doesn't help. Too often it is forgotten to write down times and the share of non-calculable hours has risen dangerously in relation to the gross profit.